Develop and operate your field service activity in one single solution
Unlock cross-departmental productivityGive the business a competitive edge with all information accessible in real-time; field service agents can become more efficient and productive by leveraging the data and insights across departments - from operations to marketing or customer support.
Work on the go with the Field Service mobile appGive dispatchers and field agents all info from their phones with little or no friction. Enable FS Agents to watch their schedules and dispatch orders in real-time using the app. It's like having an expert at your disposal when you're out in the field.
Automate appointment schedulingWith Einstein Vision's capability, dispatchers can now use image recognition to identify assets and parts in photos instantly. In addition, this software will automatically classify an item based on its features for technicians, so they can provide faster service with better accuracy.
Enhance in-person customer serviceWith the Dispatcher Console, agents can easily track service delivery in all fields. They can customise a map or Gantt chart to see real-time alerts for jobs that need attention and get insight into complex assets through the multitiered hierarchy.
Empower the field tech to create a better customer relationship
Scheduling and route optimisation
Virtual remote assistant
Extending the Functionality of your Sales CRM
Custom apps to meet the need of your business
Salesforce Named a Leader in 2021 Gartner® Magic Quadrant™ for Field Service Management.
Our Business Framework
Provide consultancy for best-fit sustainable solutions
Ensure the highest Quality Assurance through our partner Qniverse
24/7 support for you through Dogma International
The Dogma Group has almost decades of experience across industries
Chief Digital Officer
Salesforce Field Service Pricing
Salesforce offers the following pricing structure. As your trusted advisors, we can assist you in getting a cost-effective solution that meets your business needs and helps you save up on your license fees
Our field edition for completing service appointments from any mobile device, even offline
Our most powerful edition for mobile employees and resources