Tired of battling with data hassles? It's time to take control!

Achieve customer relationship excellence with our expertise in market-leading CRM solutions. Be a part of our network, where businesses have experienced the transformative power of modern CRMs firsthand, expertly guided by our trusted CRM consultants.

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Trusted By 600+ Clients

Why Choose Modern CRM Systems ?

Imagine this: You're desperately searching for vital customer data at a critical moment that might jeopardize your customer relationship. Why settle for outdated CRMs in today's tech-driven world?

Modern CRM streamlines customer management, integrating sales, marketing, and service with AI enhancements. Upgrade your CRM with Microsoft and Salesforce solutions.

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Microsoft and Salesforce CRM Capabilities

Harness the power of AI

Salesforce’s Einstein Analytics and Dynamics 365 Relationship insights utilise AI for predictive lead scoring, pipeline forecasting, deal management, sentiment analysis, and risk management, improving sales closure rates.

Interactive Dashboards

Monitor business functions and KPIs with built-in Power BI dashboards in Dynamics CRM. Salesforce offers embedded dashboards forecasting, leaderboard, pipeline, and service KPIs.

Real-time Data Anywhere, Anytime

Both CRMs are mobile-friendly, giving you control over how and when you access or enter your data, on the go.

Automated Workflows

Automate and streamline your sales and service processes, marketing and customer journeys, boosting productivity and customer service excellence.

Optimised Marketing Strategies

Close the loop between your marketing and sales. Manage customer data, align sales and marketing efforts, and track campaign performance for improved lead generation and conversion.

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Offer an Unparalleled Customer Experience

Dynamics 365 and Salesforce CRMs, together consolidate all the customer relationship management tools, primarily sales, customer service, and marketing modules into one platform so your team can deliver the best customer experience possible.

Sales Module

Better manage your pipeline, enable best sales collaboration and make every opportunity convert.

Customer Service Module

Get a 360-degree view of your customers with omnichannel support, keeping them at the center of business to build lifelong relationships.

Marketing Module

Power your marketing with automated workflows and tools to deliver the right message at the right time, humanizing every moment, to create the most impact.

Salesforce vs. Microsoft CRM Webinar

Tune in to our webinar for expert guidance in choosing the right CRM solution for your needs.

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Free CRM
Ebook

Explore the benefits of modern CRM. Get an in-depth analysis of top CRM providers and their powerful modules in our on-demand CRM Guidebook.

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We Are Your Trusted CRM Partners- 18 Years and Counting

As Microsoft Gold & Salesforce Elite partners, Dogma Group empowers a global network of 600+ clients, solving business challenges with our expert-led and product-agnostic CRM implementation services and consulting.

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Certified Professionals
End to End Services
Live & Breathe Tech
Straight Talking & Honest

Right from day one I liked the way in which Dogma interacted with my team. Eddie and his team were proactive, they listened but then they challenged us too. We could have had an inferior solution, or the right solution and Dogma helped to ensure that we were taking appropriate strategic steps forward. The CRM which we have deployed is the start of a journey with Dynamics 365 and I’m sure as we adopt the wider tools available within Office 365 that our benefits will only continue to improve.

Mark Grocott Chief Digital Officer

Implementing a CRM was a key component of our Customer Service centralisation project. It facilitated the seamless transfer to common processes and a unified way of working. At the same time ensuring a high level of Customer satisfaction was maintained. Dogma were the ideal implementation partner for us; knowledgeable, responsive and agile. As our Service Centre and systems have matured, Dogma have played an important part in supporting us on that journey.

Neil Trigg Newell Brands EMEA – IT Director

We’ve had a terrific experience with Dogma and their Managed Services team on our most recent data origination project. Specifically, we’ve found the frequency of updates, diligence in carrying out tasks & the flexibility of the team to be particularly impressive!

Tim Murray Vice President Product Development & Strategy

Dogma really understood our internal challenges and objectives and were able to translate them into technical requirements to then provide us with an unbiased comparison of the various systems that could meet our needs. We enjoyed working with their friendly team.

Corrine Leloup Senior CRM Manager

How Dogma Transformed Davies Group's Organisational Complexities with Microsoft D365

Discover what followed Davies Group’s transformation with Microsoft D365:

Standardisation and scalability across 10 legal entities.
Unified sales view.
A secure customer database for leads and opportunities.
Real-time sales insights through advanced reporting.
Streamlined workflows and enhanced compliance.

We cover all your CRM needs

Are you looking to implement the perfect CRM for your organisation?

Do you want more from your Dynamics 365 or Salesforce CRM?

Looking to migrate to Microsoft or Salesforce CRM from your existing one?

Looking to integrate other systems that extend the capabilities of your CRM?

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Extending the Functionality of your CRM Solutions

Stay connected and stay productive. Leverage infinite possibilities with our custom apps and access bespoke business solutions from anywhere.

Sirius Account Management

Simplify account management, identify up-sell & cross-sell opportunities, and empower account managers with client data at their fingertips.

Sirius Credit Collection App

Get a clear picture of each individual customer’s credit status through a simple and easy-to-use dashboard of the Sirius Credit Collection App.

Editorial App

Transform your website’s compelling content into newsletters using the Editorial App.

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Limitless Integration

Both Microsoft Dynamics 365 and Salesforce offer tight integration with the business apps you use daily, such as Slack, Outlook, Zendesk, Office365, Shopify, Marketo, SAP, Quickbooks, and more.

With this, you can spend less time managing your software and more time managing your business to worry less and sell more!