Meet Our Team
Eddie Harford
Chief Executive Officer
Eddie plays a key role day-to-day as the Senior Sponsor on many client projects, utilising his training in consultancy, technical passion, and business acumen to drive tangible results for our customers.
Eddie began as a CRM consultant and followed his entrepreneurial spirit in setting up the first Group business. He loves to drive change both in his own businesses and in transforming clients’ operations. He has broad system knowledge across multiple platforms, including Salesforce, Microsoft, Sage, Infor, Oracle, etc.
Eddie is training as a pilot, essential for all high-flyers. Although he moved around a lot in his early years, he goes back to his roots with his passionate support of Liverpool FC. In his spare time, Eddie loves cooking and eating.
Mehmet Nuri Can
Head of Projects and BA
Mehmet is responsible for managing the project delivery team, covering areas such as Microsoft Dynamics 365 CE, BC, HR, F&O, Power Platform, and Salesforce. He has a strong consultancy background in Microsoft Dynamics 365 CE and Power Platform and oversees several client projects at the solution architect level.
He began his career as a software developer and has since held various roles, including functional solution architect, functional consultant, business analyst, project manager, and lead consultant. Mehmet has expertise in the functional aspects of CRM across multiple modules and industries such as Manufacturing, Service, Insurance, Energy, FMCG, E-Commerce, IT, Legal, and Finance. He also has experience in building and improving project delivery teams, emphasising team performance and recognising employee contributions.
In his free time, Mehmet is an amateur singer-songwriter who writes and performs songs in Turkish. You can listen to his music on his YouTube channel.
Yuran Shrestha
Chief Technical Officer
With over a decade of experience, beginning as a Business Central Technical Consultant at Dogma, Yuran now serves as Chief Technology Officer, spearheading the development of our Dynamics 365 product.
As CTO, Yuran not only architects innovative solutions but also leads in crafting strategies aligned with GDPR and data protection policies, ensuring long-term compliance. Yuran's commitment to ethical practices ensures that every solution delivered is not only technically robust but also trustworthy and compliant.
Carmel Puech
Sales Director
Meet Carmel, our dedicated Sales Director committed to driving business growth, ensuring your success, and fostering team development. With a customer-focused approach, Carmel understands your unique needs and aims to exceed expectations.
Under her leadership, our sales team is empowered to build strong, lasting relationships and deliver tailored solutions. Connect with Carmel to explore how we can collaborate to achieve your goals and drive meaningful results together. We look forward to partnering with you.
Bibek Baidya
General Manager
Bibek has been facilitating the team in recruiting new talents, assuring a high level of customer service, implementing company policies, and promoting the company to its stakeholders while ensuring the financial growth of the company.
An excellent communicator, Bibek listens empathetically and always recognises anyone in the Dogma team for their exceptional performance.
Bibek started his career as a business development executive and progressively moved up the organisational steps, eventually ascending to the role of customer service executive, head of support, and now General Manager of Dogma Group. He is well-versed in the Sales and Marketing modules of Salesforce and Dynamics 365.
Our Success Stories
We are glad we approached Dogma. The Dogma team has been outstanding from beginning to end. They understood all our requirements and kept us updated every step of the way throughout the project.
Thanks to Dogma, we now have a system that perfectly suits our company. It integrates seamlessly with our document capture solution and our Office 365 suite, which has really helped our finance team. Dogma’s support team has also been really quick and effective with the tickets we raised.
Shaun Donaldson
IT Manager
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Right from day one, I liked the way Dogma interacted with my team. Eddie and his team were proactive; they listened, but then they challenged us, too. We could have ended up with an inferior solution, or the right solution, and Dogma helped ensure that we were taking appropriate strategic steps forward. The CRM we have deployed is the start of a journey with Dynamics 365, and I’m sure that as we adopt the wider tools available within Office 365, our benefits will only continue to improve.
Mark Grocott
Chief Digital Officer
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Implementing a CRM was a key component of our Customer Service centralisation project. It facilitated the seamless transfer to common processes and a unified way of working while maintaining a high level of customer satisfaction. Dogma were the ideal implementation partner for us: knowledgeable, responsive, and agile. As our Service Centre and systems have matured, Dogma have played an important part in supporting us on that journey.
Neil Trigg
Newell Brands EMEA – IT Director
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We’ve had a terrific experience with Dogma and their Managed Services team on our most recent data origination project. Specifically, we’ve found the frequency of updates, diligence in carrying out tasks, and the flexibility of the team to be particularly impressive!
Tim Murray
Vice President Product Development & Strategy
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Dogma really understood our internal challenges and objectives and translated them into technical requirements to provide us with an unbiased comparison of the various systems that could meet our needs. We enjoyed working with their friendly team.
Corrine Leloup
Senior CRM Manager
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