Major Benefits of Microsoft Dynamics 365 Sales

Get a complete customer profile

Receive valuable insights, up-to-date company data, and an integrated sales process that enables your salespeople to identify the appropriate contacts, prospects, and leads in their funnel.

Manage pipelines with confidence

Through automated lead scoring and predictive analysis, sales professionals can have all the data they need to scale their business and increase pipeline growth.

Win new customers through teamwork

Connect sellers and customers through their preferred communication channels. Share notes, collaborate on proposals, repurpose quotations, and more.

Accelerate revenue with AI

Streamline sales cycles through suggested next best actions, concentrating on the activity with the highest priority and best propensity to close.

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Top Features of Dynamics 365 Sales to Help Your Sales Team

Benefits included as standard within all support packages

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Leads management

Identify high priority leads and prospects and close the deal successfully.

Real-time information

Increase sales efficiency by learning about the prospects who visit our pages, open our emails and their response times.

Workforce mobility and scalability

Boost the overall productivity of the sales team by allowing them to work remotely from any device in their preferred environment.

Data analytics and user dashboards

Build easy reports and dashboards with a user-friendly interface and built-in templates.

Unrivalled integration with the Microsoft ecosystem 

If you use Outlook, Dynamics 365 displays contextual information about your prospects and opportunities, including upcoming appointments, open cases, and outstanding actions.

Extending the Functionality of Your Dynamics 365 Sales

We develop custom apps to help you get the most from your sales and achieve digital agility.

Sirius Account Management

Simplify account management, identify upsell and cross-sell opportunities, and empower account managers with client data at their fingertips.

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Stakeholder Management

Plan, manage, and engage with your stakeholders to build sustainable and delightful relationship.

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Outcome App

Understand, measure, and manage the effectiveness of your projects and services objectively with Outcome App.

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Credit Collection App

Get a clear picture of every individual customer’s credit status within a simple, easy-to-use dashboard of Sirius Credit Collection App.

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Referral App

Capture data from documents and match it with the contacts in your system, saving you time and effort with Referral App.

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Attendee App

Keep track of your event attendees, their activities, and responses.

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Editorial App

Turn your website’s compelling content into newsletters.

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The Forrester Wave™: Sales Force Automation, Q3 2023

Forrester names Microsoft a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023.

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How We Work

Our comprehensive method includes detailed mapping, quick implementation, and unwavering support to help you improve your sales journey. Dynamics 365 Sales drives ongoing improvement, giving your team the tools they need to reach new heights of success.

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Strategy

Our sales strategy is meticulously crafted to align with your business objectives, leveraging Dynamics 365 Sales for optimised results.

Implementation

We execute with precision, seamlessly integrating Dynamics 365 Sales into your workflows for efficient and effective operations.

Support

Our dedicated support ensures your sales operations run smoothly, with ongoing assistance and optimisation tailored to your needs.

Our Success Stories

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We are glad we approached Dogma. The Dogma team has been outstanding from beginning to end. They understood all our requirements and kept us updated every step of the way throughout the project.

Thanks to Dogma, we now have a system that perfectly suits our company. It integrates seamlessly with our document capture solution and our Office 365 suite, which has really helped our finance team. Dogma’s support team has also been really quick and effective with the tickets we raised.

Shaun Donaldson

IT Manager

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Quote

Right from day one, I liked the way Dogma interacted with my team. Eddie and his team were proactive; they listened, but then they challenged us, too. We could have ended up with an inferior solution, or the right solution, and Dogma helped ensure that we were taking appropriate strategic steps forward. The CRM we have deployed is the start of a journey with Dynamics 365. And I’m sure that as we adopt the wider tools available within Office 365, our benefits will only continue to improve.

Mark Grocott

Chief Digital Officer

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Quote

Implementing a CRM was a key component of our Customer Service centralisation project. It facilitated the seamless transfer to common processes and a unified way of working while maintaining a high level of customer satisfaction. Dogma were the ideal implementation partner for us: knowledgeable, responsive, and agile. As our Service Centre and systems have matured, Dogma have played an important part in supporting us on that journey.

Neil Trigg

Newell Brands EMEA – IT Director

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Quote

We’ve had a terrific experience with Dogma and their Managed Services team on our most recent data origination project. Specifically, we’ve found the frequency of updates, diligence in carrying out tasks, and the flexibility of the team to be particularly impressive!

Tim Murray

Vice President Product Development & Strategy

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Quote

Dogma really understood our internal challenges and objectives and translated them into technical requirements to provide us with an unbiased comparison of the various systems that could meet our needs. We enjoyed working with their friendly team.

Corrine Leloup

Senior CRM Manager

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Dynamics 365 Sales Pricing

Microsoft offers the following pricing structure. As your trusted advisor, we can assist you in getting a cost-effective solution that meets your business needs and helps you save up on your licence fees.

Dynamics 365 Sales Professional

£49

per user/month

Dynamics 365 Sales Enterprises

£71.60

per user/month

Dynamics 365 Sales Premium

£101.80

per user/month

Microsoft Relationship Sales

£108.34

per user/month

Microsoft Sales Copilot 

£30.20

per user/month
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*This pricing is provided for informational purposes only and is subject to change.

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CRM Trends for 2023 and Beyond

Explore the upcoming CRM trends that will define its future for 2023 and beyond.

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Are you ready to embrace digital imperative to optimise your sales process and accelerate revenue?

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