Elevating Service Excellence: What’s Fresh in Microsoft 2023 Second Release for Dynamics 365 Customer Service?

October 30, 2023
Is customer support taking up too much time with shallow conversation insights and inefficient agent delegation? Wondering how to empower your customer service agents to provide better support and personalised interactions? Stop worrying! Because Microsoft 2023 second release for Dynamics 365 Customer Service is all set to change that, helping you take your customer service… Continue reading Elevating Service Excellence: What’s Fresh in Microsoft 2023 Second Release for Dynamics 365 Customer Service?