Get clarity on how to utilise the system effectively
Foster employee confidence in embracing system changes
Address bottlenecks in your current process
Identify inefficiencies leading to waste in business processes
Implement technology seamlessly
Establish a structured change management process
How Dogma Helps You in Change Management?
Get a structured approach to navigate organisational transformations and ensure successful outcomes. The following steps demonstrate how we can be instrumental in facilitating change management initiatives:
1
Identity the need for change
Analyse the goals and assess the areas that need to be changed to set more realistic goals and understand what needs to be done to achieve success in those areas.
2
Define and analyse impacted groups
Determine which individuals or groups will be affected by the change to understand their needs, concerns, and potential reaction.
3
Identify gaps and manage the resistance
Identify areas where the existing condition differs from the desired state, communicate change transparently, address concerns, and provide training and support for adaptation.
4
Create and execute a change plan
Use ADKAR-based plans to ensure successful and efficient change by establishing specific goals and helping people understand and accept the necessity of the change.
5
Sustain a change
A team of experts will prepare and activate roles and assign ownership to the relevant team members to guarantee that users continue their journey to change.
Benefits of Our Change Management
Unleash the hidden potential with our change management solution.
Reduce resistance to change by addressing common causes of confusion and uncertainty. Our experts will provide support services and motivation for retraining and acquiring new skills. We'll analyse employee behaviour and learning abilities to create tailored engagement plans, with continuous expert support.
Eliminate ambiguity for end user’s new roles with proactive change management. We'll prepare and support them from the start, with training sessions and workshops at every step before going live.
Improve efficiency by identifying and replacing ineffective processes to streamline operations, reduce waste, and increase productivity. Optimised processes yield better ROI with less effort, time, and resources.
Prepare stakeholders at all levels for the impact of new technology by facilitating readiness activities, formulating Readiness Checklists and Trackers and planning for contingencies. Our experts will ensure a smooth deployment with minimal roadblocks and sustainable operations.
Secure support for ongoing maintenance and improvement of business processes and systems. Our team will plan and execute changes, identify necessary updates, manage resources, and ensure cooperation from management and employees while meeting cost requirements.
Our Success Stories
We are glad we approached Dogma. The Dogma team has been outstanding from beginning to end. They understood all our requirements and kept us updated every step of the way throughout the project.
Thanks to Dogma, we now have a system that perfectly suits our company. It integrates seamlessly with our document capture solution and our Office 365 suite, which has really helped our finance team. Dogma’s support team has also been really quick and effective with the tickets we raised.
Shaun Donaldson
IT Manager
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Right from day one, I liked the way Dogma interacted with my team. Eddie and his team were proactive; they listened, but then they challenged us, too. We could have ended up with an inferior solution, or the right solution, and Dogma helped ensure that we were taking appropriate strategic steps forward. The CRM we have deployed is the start of a journey with Dynamics 365. And I’m sure that as we adopt the wider tools available within Office 365, our benefits will only continue to improve.
Mark Grocott
Chief Digital Officer
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Implementing a CRM was a key component of our Customer Service centralisation project. It facilitated the seamless transfer to common processes and a unified way of working while maintaining a high level of customer satisfaction. Dogma were the ideal implementation partner for us: knowledgeable, responsive, and agile. As our Service Centre and systems have matured, Dogma have played an important part in supporting us on that journey.
Neil Trigg
Newell Brands EMEA – IT Director
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We’ve had a terrific experience with Dogma and their Managed Services team on our most recent data origination project. Specifically, we’ve found the frequency of updates, diligence in carrying out tasks, and the flexibility of the team to be particularly impressive!
Tim Murray
Vice President Product Development & Strategy
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Dogma really understood our internal challenges and objectives and translated them into technical requirements to provide us with an unbiased comparison of the various systems that could meet our needs. We enjoyed working with their friendly team.
Corrine Leloup
Senior CRM Manager
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Change Management Blog
Explore why change management is essential for a smooth technological transformation.