Get clarity on how to utilise the system effectively

Foster employee confidence in embracing system changes 

Address bottlenecks in your current process 

Identify inefficiencies leading to waste in business processes 

Implement technology seamlessly 

Establish a structured change management process 

How Dogma Helps You in Change Management?

Get a structured approach to navigate organisational transformations and ensure successful outcomes. The following steps demonstrate how we can be instrumental in facilitating change management initiatives:


Identity the need for change

Analyse the goals and assess the areas that need to be changed to set more realistic goals and understand what needs to be done to achieve success in those areas.


Define and analyse impacted groups

Determine which individuals or groups will be affected by the change to understand their needs, concerns, and potential reaction.


Identify gaps and manage the resistance

Identify areas where the existing condition differs from the desired state, communicate change transparently, address concerns, and provide training and support for adaptation.


Create and execute a change plan

Use ADKAR-based plans to ensure successful and efficient change by establishing specific goals and helping people understand and accept the necessity of the change.


Sustain a change

A team of experts will prepare and activate roles and assign ownership to the relevant team members to guarantee that users continue their journey to permanent change.


Benefits of Our Change Management

Unleash the hidden potential with our change management solution 

Overcome Resistance

Reduce resistance to change by addressing common causes of confusion and uncertainty. Our experts will provide support services and motivation for retraining and acquiring new skills. We'll analyse employee behaviour and learning abilities to create tailored engagement plans, with continuous expert support.

Ensure user adoption

Assuage ambiguity for end user’s new roles with proactive change management. We'll prepare and support them from the start, with training sessions and workshops at every step before going live.

Improve ROI

Improve efficiency by identifying and replacing ineffective processes to streamline operations, reduce waste, and increase productivity. Optimised processes yield better ROI with less effort, time, and resources.

Manage change impact

Prepare stakeholders at all levels for the impact of new technology by facilitating readiness activities, formulating Readiness Checklists and Trackers and planning for contingencies. Our experts will ensure a smooth deployment with minimal roadblocks and sustainable operations.

Upgrade business process

Secure support for ongoing maintenance and improvement of business processes and systems. Our team will plan and execute changes, identify necessary updates, manage resources, and ensure cooperation from management and employees while meeting cost requirements.

Our Success Stories


We are glad we approached Dogma. The Dogma team has been outstanding from beginning to end. They understood all our requirements and also kept us updated every step of the way throughout the project.

Thanks to Dogma, we now have a system that perfectly suits our company. It integrates seamlessly with our document capture solution and our Office 365 suite, which has really helped our finance team. Dogma’s support team has also been really quick and quite effective with the tickets we raised.

Shaun Donaldson

IT Manager

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Right from day one I liked the way in which Dogma interacted with my team. Eddie and his team were proactive, they listened but then they challenged us too. We could have had an inferior solution, or the right solution and Dogma helped to ensure that we were taking appropriate strategic steps forward. The CRM which we have deployed is the start of a journey with Dynamics 365 and I’m sure as we adopt the wider tools available within Office 365 that our benefits will only continue to improve..

Mark Grocott

Chief Digital Officer

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Implementing a CRM was a key component of our Customer Service centralisation project. It facilitated the seamless transfer to common processes and a unified way of working. At the same time ensuring a high level of Customer satisfaction was maintained. Dogma were the ideal implementation partner for us; knowledgeable, responsive and agile. As our Service Centre and systems have matured, Dogma have played an important part in supporting us on that journey.

Neil Trigg

Newell Brands EMEA – IT Director

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We’ve had a terrific experience with Dogma and their Managed Services team on our most recent data origination project. Specifically, we’ve found the frequency of updates, diligence in carrying out tasks & the flexibility of the team to be particularly impressive!

Tim Murray

Vice President Product Development & Strategy

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Dogma really understood our internal challenges and objectives and were able to translate them into technical requirements to then provide us with an unbiased comparison of the various systems that could meet our needs. We enjoyed working with their friendly team.

Corrine Leloup

Senior CRM Manager

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