Meet Our Team

Eddie Harford

Chief Executive Officer

Eddie plays a key role day to day as the Senior Sponsor on many client projects, utilising his training in consultancy, technical passion and business acumen to drive tangible results for our customers.

Eddie began as a CRM consultant and followed his entrepreneurial spirit in setting up the first Group business. He loves to drive change both in his own businesses and in transforming clients’ operations. He has broad system knowledge across multiple platforms, including Salesforce, Microsoft, Sage, Infor, Oracle, etc.

Eddie is training as a pilot: essential for all highflyers. Although moving around a lot in his early years, he goes back to the family route in his passionate support of Liverpool FC. In his spare time, Eddie has a love of cooking and eating.

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Mehmet Nuri Can

Head of Projects and BA

Mehmet is responsible for managing the project delivery team, including Microsoft Dynamics 365 CE, BC, HR, F&O, Power Platform and Salesforce centre of excellence areas. He also has a strong consultancy background in Microsoft Dynamics 365 CE and Power Platform. He still oversees several client projects at the solution architect level. He embarked on his journey as Software Developer and has worked in different roles, such as functional solution architect, functional consultant, business analyst, project manager and lead consultant.

Eventually, he gained expertise in the functional aspects of CRM and strengthened his roots across various modules. He has experience in various industries, including Manufacturing, Service, Insurance, Energy, FMCG, E-Commerce, IT, Legal and Finance.

In parallel, he has taken managerial responsibilities to build and improve project delivery teams. Mehmet understands the craft of organising teams to boost their performance and always ensures that he acknowledges employees’ contributions in meaningful ways.

Mehmet is an amateur singer-songwriter who writes and sings songs in Turkish. You can listen to his songs on his YouTube channel: https://www.youtube.com/c/MehmetNuriCan/videos

Yuran Shrestha

Chief Technical Officer

With over a decade of experience beginning as a Business Central Technical Consultant at Dogma, Yuran now serves as Chief Technology Officer, spearheading the development of our Dynamics 365 product. As CTO, Yuran not only architects innovative solutions but also leads in crafting strategies aligned with GDPR and data protection policies, ensuring long-term compliance. Yuran's commitment to ethical practices ensures that every solution delivered is not only technically robust but also trustworthy and compliant

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Carmel Puech

Sales Director

Meet Carmel, our dedicated Sales Director, committed to driving business growth, ensuring your success, and fostering team development. With a customer-focused approach, Carmel understands your unique needs and aims to exceed expectations.

Under her leadership, our sales team is empowered to build strong, lasting relationships and deliver tailored solutions. Connect with Carmel to explore how we can collaborate to achieve your goals and drive meaningful results together. We look forward to partnering with you.

Bibek Baidya

General Manager

Bibek has been facilitating the team in recruiting new talents, assuring a high level of customer service, implementing company policies and promoting the company to its stakeholders while ensuring the financial growth of the company.

An excellent communicator, Bibek listens empathetically and always recognises anyone in the Dogma team for their exceptional performance.

Bibek started his career as a business development executive and progressively moved up the organisational steps, eventually ascending to the role of customer service executive, head of support, and now General Manager of Dogma Group. He is well-versed in the Sales and Marketing modules of Salesforce and Dynamics 365.

Our Success Stories

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We are glad we approached Dogma. The Dogma team has been outstanding from beginning to end. They understood all our requirements and also kept us updated every step of the way throughout the project.

Thanks to Dogma, we now have a system that perfectly suits our company. It integrates seamlessly with our document capture solution and our Office 365 suite, which has really helped our finance team. Dogma’s support team has also been really quick and quite effective with the tickets we raised.

Shaun Donaldson

IT Manager

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Right from day one I liked the way in which Dogma interacted with my team. Eddie and his team were proactive, they listened but then they challenged us too. We could have had an inferior solution, or the right solution and Dogma helped to ensure that we were taking appropriate strategic steps forward. The CRM which we have deployed is the start of a journey with Dynamics 365 and I’m sure as we adopt the wider tools available within Office 365 that our benefits will only continue to improve..

Mark Grocott

Chief Digital Officer

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Implementing a CRM was a key component of our Customer Service centralisation project. It facilitated the seamless transfer to common processes and a unified way of working. At the same time ensuring a high level of Customer satisfaction was maintained. Dogma were the ideal implementation partner for us; knowledgeable, responsive and agile. As our Service Centre and systems have matured, Dogma have played an important part in supporting us on that journey.

Neil Trigg

Newell Brands EMEA – IT Director

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We’ve had a terrific experience with Dogma and their Managed Services team on our most recent data origination project. Specifically, we’ve found the frequency of updates, diligence in carrying out tasks & the flexibility of the team to be particularly impressive!

Tim Murray

Vice President Product Development & Strategy

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Dogma really understood our internal challenges and objectives and were able to translate them into technical requirements to then provide us with an unbiased comparison of the various systems that could meet our needs. We enjoyed working with their friendly team.

Corrine Leloup

Senior CRM Manager

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