Microsoft has officially announced its 2025 Release Wave 2 for Dynamics 365 and Power Platform—bringing a new era of AI-powered innovation, role-based Copilot capabilities, and smarter business processes. This wave will deliver hundreds of feature updates across Sales, Service, Finance, Supply Chain, HR, Commerce, Business Central, and more—helping businesses operate faster, smarter, and with greater agility.
Whether you’re an IT decision-maker, system administrator, or business leader, here’s the Microsoft 2024 release wave 2 timeline and summary of what to expect from this next major release.
Key Dates at a Glance
| Milestone | Date | Description |
| Release Plans Available | 16 July 2025 | Detailed plans published for Dynamics 365, Power Platform, and Copilot updates. |
| Multilingual Plans Released | 30 July 2025 | Available in 11 more languages including German, French, Spanish, and Japanese. |
| Early Access Begins | 4 August 2025 | Try selected new features before official rollout. |
| General Availability (GA) | 1 October 2025 | Global rollout of new capabilities begins. |
What’s New in Microsoft 2025 Release Wave 2?
From reimagined user interfaces to autonomous AI agents, here’s a snapshot of what’s coming:
Sales & Service
- Dynamics 365 Sales: AI-powered Copilots and autonomous agents help sellers focus on closing deals, with proactive insights and deal risk alerts.
- Customer Service & Contact Centre: Enhanced Copilot capabilities streamline knowledge management, case routing, and digital+voice channel automation.
- Field Service: Better scheduling, mobile usability, and M365 integration for faster, smarter service delivery.
Finance & Supply Chain
- Dynamics 365 Finance: Global-scale automation and agentic operations improve financial close, analytics, and performance planning.
- Supply Chain Management: Features include event forecasting, quality sampling, and AI vendor agents for supplier communication.
Business Central (SMBs)
- AI agents now automate order creation, reporting, and document handling. Focus areas include subcontracting, quality control, and e-documentation.
Customer Insights
- Customer Insights – Data: Real-time profiles with AI agent support for personalised, insight-driven experiences.
- Customer Insights – Journeys: Enhanced journey orchestration and Copilot tools to boost customer engagement at scale.
Human Resources & Project Ops
- HR: Seamless onboarding via guided agent experiences, with integrations to Entra ID and Viva.
- Project Operations: Improved mobile UX, enterprise project planning, and modern architecture transitions.
AI & Copilot: Driving the Future of Work
A standout theme in this release wave is agentic AI and Copilot enhancements—now embedded across multiple apps to automate routine tasks, extract insights, and guide users proactively. From financial reconciliation to writing job descriptions, AI is no longer just an assistant—it’s a strategic partner.
What You Should Do Now
- Explore the Release Planner to review features relevant to your role.
- Enable Early Access starting 4 August to prepare your environment.
- Plan for Deployment by reviewing features that require admin activation.
Final Thoughts
Microsoft 2025 Release Wave 2 sets a bold direction for AI-first business applications. With powerful upgrades across Dynamics 365 and Power Platform, it’s a critical opportunity to future-proof your digital transformation strategy.
