Microsoft Dynamics awards; D365 is an award-winning solution!

In this article, we look at some of Microsoft Dynamics awards won so far this year. At SeeLogic we pride ourselves on only offering the best CRM solutions to our customers. We are pleased to announce that Microsoft Dynamics 365 has won several prestigious awards throughout the first half of 2017.

CRM magazine Product of the Year for Customer Service & Support (2017)

The CRM Magazine awards are judged by a panel of industry analysts who evaluate products based on; functionality, company reputation, reputation for customer satisfaction and their 5-year software and maintenance costs.

Some comments from the judges:

Principal Analyst Ian Jacobs “’product design remains strongly focused on usability, with a reputation for a better cost structure than much of the competition.’ Furthermore, its road map ‘shows a strong commitment to customer experience–focused developments.’”

Forrester VP and Principal Analyst Kate Leggett “Microsoft’s web support solution offers strong process guidance, good omnichannel capabilities, and robust knowledge management at an attractive price.’ She adds that it has ‘an exciting product direction focused on embedding intelligence and prescriptive advice into its core solutions.’”

Mitch Kramer, senior vice president and analyst at the Patricia Seybold Group, notes Microsoft has “’collected all of the high-end apps, offering cloud deployment and including new and useful technologies’ such as artificial intelligence (AI).”

CUSTOMER magazine 2017 Product of the Year Award

CUSTOMER magazine is published by TMC, a global integrated media company. The CUSTOMER magazine Product of the Year award recognises vendors who are advancing CRM, telesales and call centre industries one solution at a time. The award showcases products which enable users to exceed expectations.

Rich Tehrani, CEO of TMC stated: “Microsoft Dynamics 365 has proven deserving of this elite status, and I look forward to the continued innovation from Microsoft in 2017 and beyond.”

Other notable awards in 2017

Microsoft Dynamics 365 has received other early 2017 awards including the 2017 CRM Watchlist Elite award and two Stevie® Awards for Dynamics 365 for Sales and Dynamics 365 for Customer Service. The volume of Microsoft Dynamics awards is testament to the innovation and commitment to digital transformation that Microsoft has pledged.

If you would like to know how the award-winning Microsoft Dynamics 365 can revolutionise your business contact us for a free trial or demonstration.

Talk to us on 01296 328 689

Or Email info@seelogic.co.uk

Sources:

For more information see Microsoft press releases: https://community.dynamics.com/b/msftdynamicsblog/archive/2017/03/09/microsoft-dynamics-365-wins-2017-customer-magazine-product-of-the-year-award

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