Major Benefits of Microsoft Dynamics 365 Sales Implementation

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Get a Complete Customer Profile

Receive valuable insights, up-to-date company data, and an integrated sales process that enables your salespeople to identify the appropriate contacts, prospects, and leads in their funnel.

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Manage Pipelines with Dynamics 365 Sales Implementation

Through automated lead scoring and predictive analysis, sales professionals can have all the data they need to scale their business and increase pipeline growth.

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Win New Customers Through Teamwork

Implement Dynamics 365 Sales to connect sellers and customers through their preferred communication channels. Share notes, collaborate on proposals, repurpose quotations and more.

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Accelerate Revenue with AI

Streamline sales cycles through suggested next best actions, concentrating on the activity with the highest priority and best propensity to close with Dynamics 365 Sales implementation.

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Top Features of Dynamics 365 Sales to Help Your Sales Team

Benefits included as standard within all support packages

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Leads management

Identify high priority leads and prospects and close the deal successfully with Dynamics 365 Sales implementation.

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Real-time information

Increase sales efficiency by learning about the prospects who visit our pages, open our emails and their response times.

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Workforce mobility and scalability

Boost the overall productivity of the sales team by allowing them to work remotely from any device in their preferred environment.

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Data analytics and user dashboards

Build easy reports and dashboards with a user-friendly interface and built-in templates with Dynamics 365 implementation.

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Unrivalled integration with the Microsoft ecosystem 

Dynamics 365 Sales is a CRM that works with Outlook, displaying contextual information about your prospects and opportunities, including upcoming appointments, open cases, and outstanding actions.

Extending the Functionality of Your Dynamics 365 Sales

We develop custom apps to help you get the most from your Dynamics 365 Sales implementation and achieve digital agility.

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Sirius Account Management

Simplify account management, identify upsell and cross-sell opportunities, and empower account managers with client data at their fingertips.

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Stakeholder Management

Plan, manage, and engage with your stakeholders to build sustainable and delightful relationships.

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Outcome App

Understand, measure, and manage the effectiveness of your projects and services objectively with Outcome App.

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Credit Collection App

Get a clear picture of every individual customer’s credit status within a simple, easy-to-use dashboard of Sirius Credit Collection App.

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Referral App

Capture data from documents and match it with the contacts in your system, saving you time and effort with Referral App.

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Attendee App

Keep track of your event attendees, their activities, and responses.

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Editorial App

Turn your website’s compelling content into newsletters.

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The Forrester Wave™: Sales Force Automation, Q3 2023

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Forrester names Microsoft a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023.

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How We Work

Our comprehensive Dynamics 365 Sales implementation method includes detailed process mapping, fluid deployment, and 24/7 support to help you improve your sales journey.

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Dynamics 365 CRM Strategy

Provide consultancy for best-fit sustainable sales CRM solutions, including Dynamics 365 Sales.

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Dynamics 365 CRM Implementation

Ensure the highest Quality Assurance of your Dynamics 365 Sales CRM with our partner Qniverse.

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Dynamics 365 CRM Support

Get 24/7 Dynamics 365 Sales support with Dogma International.

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Our Success Stories

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Quote

We are glad we approached Dogma. The Dogma team has been outstanding from beginning to end. They understood all our requirements and kept us updated every step of the way throughout the project.

Thanks to Dogma, we now have a system that perfectly suits our company. It integrates seamlessly with our document capture solution and our Office 365 suite, which has really helped our finance team. Dogma’s support team has also been really quick and effective with the tickets we raised.

Shaun Donaldson

IT Manager

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Quote

Right from day one, I liked the way Dogma interacted with my team. Eddie and his team were proactive; they listened, but then they challenged us, too. We could have ended up with an inferior solution, or the right solution, and Dogma helped ensure that we were taking appropriate strategic steps forward. The CRM we have deployed is the start of a journey with Dynamics 365. And I’m sure that as we adopt the wider tools available within Office 365, our benefits will only continue to improve.

Mark Grocott

Chief Digital Officer

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Quote

Implementing a CRM was a key component of our Customer Service centralisation project. It facilitated the seamless transfer to common processes and a unified way of working while maintaining a high level of customer satisfaction. Dogma were the ideal implementation partner for us: knowledgeable, responsive, and agile. As our Service Centre and systems have matured, Dogma have played an important part in supporting us on that journey.

Neil Trigg

Newell Brands EMEA – IT Director

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Quote

We’ve had a terrific experience with Dogma and their Managed Services team on our most recent data origination project. Specifically, we’ve found the frequency of updates, diligence in carrying out tasks, and the flexibility of the team to be particularly impressive!

Tim Murray

Vice President Product Development & Strategy

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Dogma really understood our internal challenges and objectives and translated them into technical requirements to provide us with an unbiased comparison of the various systems that could meet our needs. We enjoyed working with their friendly team.

Corrine Leloup

Senior CRM Manager

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Dynamics 365 Sales Pricing

Microsoft offers the following Dynamics 365 Sales pricing structure. As your trusted advisors, we can assist you in getting a cost-effective CRM solution that meets your business needs and helps you save up on your Dynamics 365 Sales licence fees.

Dynamics 365 Sales Professional

£49

per user/month

Dynamics 365 Sales Enterprises

£71.60

per user/month

Dynamics 365 Sales Premium

£101.80

per user/month

Microsoft Relationship Sales

£108.34

per user/month

Microsoft Sales Copilot 

£30.20

per user/month
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*This Dynamics 365 Sales pricing is provided for informational purposes only and is subject to change.

Trusted by over 600+ customers worldwide

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Top CRM Trends Shaping 2025 and Beyond

Explore the upcoming sales CRM software trends that will define its future in 2025 and beyond.

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Free CRM Guidebook

Learn everything about modern CRM software and their powerful modules in our on-demand CRM Guidebook.

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Microsoft 2024 Release Wave 2: What’s New in Dynamics 365 Sales?

New AI tools and sales automation features are here! Explore the latest Dynamics 365 Sales updates now.

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FAQs: Dynamics 365 Sales Implementation

Dynamics 365 Sales is a customer relationship management (CRM) solution designed to help sales professionals manage their sales processes, track leads, and improve customer relationships. It integrates seamlessly with other Dynamics 365 apps and Microsoft 365 applications like Outlook and Teams, enhancing productivity.

Dynamics 365 Sales implementation time varies depending on factors like business size and customisation needs, meaning it can take weeks to months. Thorough planning and an expert partner Dogma are crucial for a successful and timely rollout.

Dynamics 365 Sales is highly customisable. You can tailor it to your needs by configuring entities, creating workflows, building custom dashboards, and integrating with other systems. This flexibility ensures it can adapt to your business growth.

Dynamics 365 Sales Professional is streamlined for small to mid-sized businesses, offering core sales automation and integration at a lower cost. Sales Enterprise suits larger organisations with advanced features like AI-driven insights, forecasting, and customisation. Enterprise also includes full Relationship Insights, offline mobile access, and extended reporting capabilities, enhancing scalability.

Dynamics 365 Sales includes AI-powered insights with Sales Insights, interactive dashboards, advanced find, Excel integration, and Power BI integration for comprehensive data analysis and visualisation to drive sales performance.

Dynamics 365 Sales includes advanced AI tools like Copilot for automating sales tasks, predictive lead scoring, conversation intelligence, and relationship insights. These features enhance efficiency and decision-making, enabling sales teams to focus on strategic activities and customer engagement.

For small and medium enterprises, Dynamics 365 Sales' most beneficial features include lead management, opportunity tracking, contact management, basic reporting, and integration with Microsoft 365 apps.

For large organisations, the most beneficial Dynamics 365 Sales features include advanced sales automation, AI-powered insights, sales forecasting, territory management, and extensive customisation options.

Start Your Dynamics 365 Sales Implementation Today!

Get in touch with us and book a demo now!

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