Retail is evolving, and customer expectations are higher than ever. Microsoft 2025 Release Wave 1 for Dynamics 365 Commerce empowers businesses with a headless omnichannel solution that seamlessly connects in-store, online, and call center operations. With AI-driven insights, modern POS capabilities, and streamlined order fulfillment, retailers can deliver personalised, frictionless shopping experiences that drive customer loyalty and growth.
This latest release enhances retail agility with multifaceted pricing strategies, robust offline management, and expanded payment integrations. Whether you’re optimising checkout flows, integrating third-party payment providers, or ensuring seamless offline operations, Dynamics 365 Commerce provides the tools to keep your business competitive in a rapidly shifting market.
Modernise Commerce payments to enable new payment methods
Microsoft 2025 Release Wave 1 for Dynamics 365 Commerce introduces robust support for modern payment methods, giving businesses the ability to cater to diverse consumer preferences. With the rise of asynchronous payment processing, this update ensures seamless integration of payment notifications from providers like Adyen. By enhancing post-payment activities, such as dispute management and reconciliation, businesses can boost conversion rates and streamline operations.
Additionally, Dynamics 365 Commerce updates include a new “Pay by Link” feature, allowing customers to pay via QR codes or personalised payment links. This flexible solution enhances the customer experience, offering simplicity and convenience. As part of Microsoft Dynamics 365 Commerce 2025 first release updates, this capability empowers businesses to build custom payment experiences tailored to their specific needs.
Gain a competitive edge with smarter pricing strategies
Pricing is a critical driver of retail success, and Microsoft 2025 Release Wave 1 for Dynamics 365 Commerce introduces a powerful pricing management module that enables businesses to implement multifaceted pricing strategies across all customer touchpoints. By centralising pricing control, organisations can eliminate silos and plan, manage, and review prices seamlessly across their omnichannel operations. This unified approach ensures businesses can swiftly adapt to market changes and customer demands, driving real-time pricing execution.
With this Dynamics 365 Commerce 2025 update, businesses can define complex pricing structures, incorporate factors like product and customer attributes, and offer tailored pricing experiences. Advanced techniques, such as long-term trade agreements, promotional discounts, and retrospective rebates, ensure flexibility and adaptability. By integrating with headless pricing APIs, businesses can deliver precise pricing in both B2B and B2C scenarios, optimising margin management and enhancing the overall customer experience.
Harness Order Attributes for Dynamic Pricing with Microsoft Dynamics 365 Commerce
With Microsoft 2025 Release Wave 1 for Dynamics 365 Commerce, businesses can now incorporate sales order attributes into their pricing strategies, unlocking the potential for more targeted and effective pricing rules. By using omnichannel attributes like promotion IDs, order types, and channel-specific elements, businesses can seamlessly integrate these into their pricing framework, ensuring consistency across various customer touchpoints.
Price managers are empowered to utilise both header and line attributes to define pricing rules tailored to specific market segments. The new unified pricing management feature allows for comprehensive integration of these attributes, enabling businesses to create flexible and scalable pricing models across Commerce and Supply Chain Management processes, enhancing accuracy and operational efficiency.
Ensure Seamless Offline Operations with Microsoft Dynamics 365 Commerce
Maintaining business continuity during network disruptions is critical for retailers. Microsoft 2025 Release Wave 1 for Dynamics 365 Commerce brings with it a smarter offline readiness monitoring system. This feature allows businesses to ensure their Store Commerce systems remain operational even during network disruptions. It enables admins to detect and resolve critical issues swiftly, ensuring that all offline-enabled devices are ready to switch to offline mode as needed, maintaining business continuity.
With improved filtering and data synchronisation session summaries, users can quickly pinpoint issues that may impact offline readiness across devices and stores. This proactive approach guarantees that businesses can troubleshoot and address problems faster, ensuring smooth operations and availability for customers. Admins will have automatic access to this functionality, providing valuable insights into system health.
Customise Store Commerce for iOS with Flexible Hardware Integrations
For retailers using iOS devices, Microsoft 2025 Release Wave 1 for Dynamics 365 Commerce delivers new hardware station extensibility, providing greater flexibility in customising mobile POS solutions. This enhancement allows seamless integration with multiple payment providers beyond Adyen, making it easier to tailor mobile checkout experiences.
With this feature, businesses can connect to custom payment processors, integrate fiscal printers for compliance in regulated regions, and adapt to custom peripherals, ensuring that the Store Commerce app meets the unique hardware requirements of each store. This extension streamlines deployment, reduces maintenance efforts, and ensures a more adaptable POS experience.
Proactive Notifications for Store Commerce Offline Health Management
To prevent operational disruptions, Dynamics 365 Commerce offers a new toast notification system in Microsoft 2025 release wave 1. This feature alerts store associates to network or offline data issues in real time, helping employees address problems before they impact sales or customer service.
Microsoft 2025 Release Wave 1 for Dynamics 365 Commerce introduces toast notifications in the Store Commerce app to keep associates informed of network or offline data issues, ensuring business continuity during service interruptions. These proactive alerts help cashiers and store managers swiftly identify and address offline-related problems, such as missing data or connectivity issues, before they impact operations.
With this feature, cashiers and store managers receive instant alerts about offline logon credential updates, network connectivity failures, and seamless offline transitions. Additionally, businesses can extend the notification framework to address custom operational needs, enhancing overall system reliability and efficiency.
Enhance Store Commerce Health Check for Seamless Operations
Microsoft 2025 first release wave also improves the Store Commerce health check feature in Dynamics 365 Commerce providing store managers and associates with deeper insights into network and hardware performance. This update ensures that offline readiness and business continuity are closely monitored, allowing for swift identification of potential issues that could disrupt operations during network outages.
The new health check view integrates data from the network information API, platform-specific API, and CSU processing times, offering a comprehensive look at performance. This allows associates to pinpoint whether issues stem from network or server problems, and provides actionable steps for resolving issues, including enhanced retry logic for intermittent network failures.
Streamline Offline Database Management with Store Commerce
Offline database management is simplified in Microsoft 2025 Release Wave 1 for Dynamics 365 Commerce, ensuring that Store Commerce databases remain within SQL Server Express limits. This update offers automated compression and removal of large indexes, effectively preventing database size issues that could disrupt offline operations during network interruptions.
Administrators can easily enable these features through the feature management workspace, which automatically compresses indexes and removes unnecessary data, helping speed up the recovery of offline databases that exceed the size limit. With this proactive approach, businesses can ensure smooth offline functionality without manual intervention, maintaining seamless operations and business continuity.
Turn Complexity into Business Growth with Dogma’s Expertise
Navigating the latest Dynamics 365 Commerce 2025 release wave 1 updates can be overwhelming, with technical intricacies that may disrupt business operations if not implemented correctly. At Dogma, our experts bridge the gap between technology and business impact, ensuring you translate these advancements into real-world success. Whether it’s optimising pricing, streamlining payments, or enhancing offline readiness, we help you maximise every update’s potential. Let’s turn these innovations into tangible business benefits—connect with us today!
