Keep your system up-to-date
Reduce systems costs
Enhance security and prevent data loss
Minimise system crashes
Optimise licence fees
How We Help You Fine-Tune Your System
We understand the importance of optimising and fine-tuning your system to achieve optimal performance. Here's how we help:
1
System Assessment
In this initial stage, the system’s overall functionality and performance will be assessed. We will obtain data on the system’s architecture design, software and usage patterns and analyse it to find potential problems or areas for improvement.
2
Usage Statistics
The next stage is to determine the system requirements based on the results of the system assessment. Here, our experts will figure out what modifications are required to enhance the functionality, dependability and security of the system.
3
Implement Changes
Now we move into new step, which is to update the system after the needs have been established. To optimise the performance of the system, this requires process enhancements and other modifications.
4
Reporting
After the changes have been implemented, the results of the system health check are reported. Our detailed health check report provides best-practice guidance and recommendations on how the system can be improved and highlights any newly released system functionality that could better serve your business processes.
Benefits of Our System Health Check
Optimise Your System Performance for Improved Productivity
Identify potential problems and resolve them before they become major issues that could lead to system failure or downtime. We will help you recognise areas of inefficiency or underperformance allowing for optimisation and improved system performance.
Get greater visibility into your system’s issues to detect anomalies that cause performance issues, security breaches or downtime. Minimise risks and maximise system uptime, ensuring the system is healthy, reliable, and resilient to support your business objectives and operations.
Identify areas where the business may be overspending on technology resources, such as redundant hardware or software licences. Save money on unnecessary expenses and allocate those resources towards more profitable areas of the business.
Implement the necessary security measures to protect against cyber threats by identifying potential security vulnerabilities such as outdated software or weak passwords. Our experts can help you enhance security, preventing costly data breaches and protecting the business's reputation.
Our Success Stories
We are glad we approached Dogma. The Dogma team has been outstanding from beginning to end. They understood all our requirements and kept us updated every step of the way throughout the project.
Thanks to Dogma, we now have a system that perfectly suits our company. It integrates seamlessly with our document capture solution and our Office 365 suite, which has really helped our finance team. Dogma’s support team has also been really quick and effective with the tickets we raised.
Shaun Donaldson
IT Manager
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Right from day one, I liked the way Dogma interacted with my team. Eddie and his team were proactive; they listened, but then they challenged us, too. We could have ended up with an inferior solution, or the right solution, and Dogma helped ensure that we were taking appropriate strategic steps forward. The CRM we have deployed is the start of a journey with Dynamics 365. And I’m sure that as we adopt the wider tools available within Office 365, our benefits will only continue to improve.
Mark Grocott
Chief Digital Officer
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Implementing a CRM was a key component of our Customer Service centralisation project. It facilitated the seamless transfer to common processes and a unified way of working while maintaining a high level of customer satisfaction. Dogma were the ideal implementation partner for us: knowledgeable, responsive, and agile. As our Service Centre and systems have matured, Dogma have played an important part in supporting us on that journey.
Neil Trigg
Newell Brands EMEA – IT Director
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We’ve had a terrific experience with Dogma and their Managed Services team on our most recent data origination project. Specifically, we’ve found the frequency of updates, diligence in carrying out tasks, and the flexibility of the team to be particularly impressive!
Tim Murray
Vice President Product Development & Strategy
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Dogma really understood our internal challenges and objectives and translated them into technical requirements to provide us with an unbiased comparison of the various systems that could meet our needs. We enjoyed working with their friendly team.
Corrine Leloup
Senior CRM Manager
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