Maximising Customer Satisfaction with Microsoft 2024 Release Wave 1 for Dynamics 365 Customer Service 

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April 2, 2024

Dive into the future of customer service with the updates from Microsoft 2024 release wave 1 for Dynamics 365 Customer Service.  Join us as we explore the latest enhancements designed to deliver fast, personalised, and consistent service experiences across all channels, unlocking the true potential of Dynamics 365 Customer Service.  Forecast case volumes daily and… Continue reading Maximising Customer Satisfaction with Microsoft 2024 Release Wave 1 for Dynamics 365 Customer Service 

Prepare for the Microsoft 2024 Release Wave 1 for Dynamics 365 Sales

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March 20, 2024

Are you a sales professional eager to learn about the latest updates in Microsoft 2024 release wave 1 for Dynamics 365 Sales? Look no further! In this blog, we’ll walk you through the most exciting features coming your way in this year’s first release updates for Microsoft Dynamics 365 Sales. Whether you’re looking to increase… Continue reading Prepare for the Microsoft 2024 Release Wave 1 for Dynamics 365 Sales

From Chaos to Control: How effective CRM Reports Empower Businesses to Manage Pipeline Uncertainty

CRM-Effective-Pipeline_management

October 4, 2023

Have you and your sales teams been grappling with pipeline uncertainty? Is market volatility making it hard for your marketing teams to pinpoint effective sales strategies, hindering target setting and revenue prediction? What if we tell you that there is a way to build an efficient and predictable sales pipeline using customer relationship management (CRM)… Continue reading From Chaos to Control: How effective CRM Reports Empower Businesses to Manage Pipeline Uncertainty