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What’s New in Dynamics 365 and Power Platform: Microsoft 2023 Second Release Announced!

Microsoft-2023-Second-Release-highlights

August 17, 2023

It’s that time of the year when Microsoft announces its second release plans for Dynamics 365 and Power Platform. Due for release between October 2023 and March 2024, Microsoft’s release notes can be more technical and detailed and, thus, tricky to comprehend. That’s where we come in! We track and translate key updates and improvements… Continue reading What’s New in Dynamics 365 and Power Platform: Microsoft 2023 Second Release Announced!

Top 10 Ways OpenAI and GPT are Transforming Dynamics 365 Applications

May 3, 2023

AI has been one of the key pursuits of humanity, and OpenAI’s Generative Pre-trained Transformer or GPT, represents a giant leap forward. It forms a solid foundation for ChatGPT, the chatbot based on GPT, which gained massive popularity virtually overnight. ChatGPT churns out human-like, intelligent replies to the user-input question and prompts. From summarising a… Continue reading Top 10 Ways OpenAI and GPT are Transforming Dynamics 365 Applications

Highlights From Microsoft 2023 First Release for Dynamics 365 Sales

Microsoft 2023 Release Wave 1 for D365 Sales

April 18, 2023

Ready to level up your sales processes and strategies? Look no further than the latest updates from Microsoft 2023 first release for Dynamics 365 Sales. With a range of new features and enhancements, the popular customer relationship management platform has never been more powerful. From AI-driven insights to streamlined sales workflows, these updates will revolutionise… Continue reading Highlights From Microsoft 2023 First Release for Dynamics 365 Sales

Everything You Need to Know About Microsoft Dynamics 365 Copilot

April 10, 2023

Meet the World’s First AI Copilot for Business Productivity Welcome to the future of workplace productivity and say hello to Microsoft Dynamics 356 Copilot—the world’s first AI copilot that’s integrated into Microsoft’s customer relationship management and enterprise resource planning applications. That means Copilot offers unprecedented interactive support across your entire organisation, from sales and… Continue reading Everything You Need to Know About Microsoft Dynamics 365 Copilot

What’s New and Improved in Microsoft’s 2023 First Release for Business Central

dynamics-365-business-central-2023-updates

March 31, 2023

Whether you’re a Business Central customer or looking to licence it to digitise your business processes, you’ll be pleased to know that Microsoft’s 2023 first release is here. Microsoft Dynamics 365 Business Central has long been a powerful all-in-one cloud-based software that enables organisations to take better control of finances, inventory, production, supply chain, and business… Continue reading What’s New and Improved in Microsoft’s 2023 First Release for Business Central

How to plan a successful Cloud Migration?

December 6, 2022

Cloud adoption and migration are hot topics in the business world today. Many companies are switching to the cloud as it offers greater scalability and improved performance, reduces IT costs and mitigates security risks. According to Gartner’s research, 95% of data workloads will be hosted in the cloud by 2025, and more than 85% of… Continue reading How to plan a successful Cloud Migration?

8 HR Trends to Watch out for in 2023

November 10, 2022

The working trend and talent landscape have changed profoundly in just two years. We have been on the verge of a major shift to flexible working arrangements and the Gig Economy. From making employee well-being a top priority to developing organisational agility, 2023 will be the year when these pandemic-induced HR trends will evolve and… Continue reading 8 HR Trends to Watch out for in 2023

Here’s how to choose a Sustainable Digital Transformation for your Business

October 26, 2022

A breakthrough year for digital transformation, 2020, saw many companies becoming more competitive to determine which company can embrace digitisation faster. However, although the quest was commendable, the quick digital transformation initiatives that many businesses picked were not carried out sustainably. For sustainable digitisation, you need integrated, comprehensive, scalable and agile technology. No doubt, the… Continue reading Here’s how to choose a Sustainable Digital Transformation for your Business

What’s Exciting in the Dynamics 365 Customer Service 2022 Second Release?

August 17, 2022

Microsoft’s general focus for the 2022 release wave 2 has been to improve collaboration and productivity. The same holds true for the Customer Service module too. With the updates, the module will strongly focus on optimising agent allocation and routing through AI models and rules as well as real-time workload monitoring. Deeper integration with Microsoft… Continue reading What’s Exciting in the Dynamics 365 Customer Service 2022 Second Release?

Microsoft Inspire 2022-Key Highlights from your Trusted Advisor

July 29, 2022

“Over the past few years, we’ve talked extensively about digital transformation, but today, we need to go beyond that, from talking about digital transformation to delivering on the digital imperative for every organisation.”- Satya Nadella, CEO, Microsoft Much like past two years, Microsoft Inspire 2022, the largest partner-focused Microsoft event kicked-off virtually and like every… Continue reading Microsoft Inspire 2022-Key Highlights from your Trusted Advisor

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