How to plan a successful Cloud Migration? 

Steps for successful cloud migration
Steps for successful cloud migration

December 6, 2022

Cloud adoption and migration are hot topics in the business world today. Many companies are switching to the cloud as it offers greater scalability and improved performance, reduces IT costs and mitigates security risks. According to Gartner’s research, 95% of data workloads will be hosted in the cloud by 2025, and more than 85% of… Continue reading How to plan a successful Cloud Migration? 

Here’s how to choose a Sustainable Digital Transformation for your Business

sustainable-digital-transformation
sustainable-digital-transformation

October 26, 2022

A breakthrough year for digital transformation, 2020, saw many companies becoming more competitive to determine which company can embrace digitisation faster. However, although the quest was commendable, the quick digital transformation initiatives that many businesses picked were not carried out sustainably. For sustainable digitisation, you need integrated, comprehensive, scalable and agile technology. No doubt, the… Continue reading Here’s how to choose a Sustainable Digital Transformation for your Business

What’s NEW in the newly enabled Modern Advanced Find?

new-modern-advanced-find-d365
new-modern-advanced-find-d365

October 21, 2022

Modern Advanced Find experience has now been activated and before you move to the process, you may want to know how Advanced Find works. We will go over what’s new in this update. It’s an essential change for anyone who uses Advanced Find. Microsoft 2022 Release Wave 1 has added a new experience for managing… Continue reading What’s NEW in the newly enabled Modern Advanced Find?

What’s Exciting in the Dynamics 365 Customer Service 2022 Second Release?

August 17, 2022

Microsoft’s general focus for the 2022 release wave 2 has been to improve collaboration and productivity. The same holds true for the Customer Service module too. With the updates, the module will strongly focus on optimising agent allocation and routing through AI models and rules as well as real-time workload monitoring. Deeper integration with Microsoft… Continue reading What’s Exciting in the Dynamics 365 Customer Service 2022 Second Release?

Highlights From Microsoft Dynamics 365 And Power Platform 2022 Second Release

August 8, 2022

As part of the Microsoft Dynamics 365 and Power Platform 2022 second release plans, announced on 12 July 2022, users will be able to enjoy a range of new capabilities and hundreds of new features. These product updates will roll out somewhere between the fourth quarter of this year and the first quarter of the… Continue reading Highlights From Microsoft Dynamics 365 And Power Platform 2022 Second Release

Microsoft Inspire 2022-Key Highlights from your Trusted Advisor

July 29, 2022

“Over the past few years, we’ve talked extensively about digital transformation, but today, we need to go beyond that, from talking about digital transformation to delivering on the digital imperative for every organisation.”- Satya Nadella, CEO, Microsoft Much like past two years, Microsoft Inspire 2022, the largest partner-focused Microsoft event kicked-off virtually and like every… Continue reading Microsoft Inspire 2022-Key Highlights from your Trusted Advisor

Top 9 Myths About Digital Transformation

Debunk the Myths about Digital Transformation
Debunk the Myths about Digital Transformation

July 25, 2022

“So, what’s the earliest timeline for our CRM implementation? We believe that it’s a fairly quick process.” “Since the new system will automate most of our processes, what’s your best estimate on our workforce?” “Since our IT team will solely oversee the transition from here on, let us put you in touch with our IT… Continue reading Top 9 Myths About Digital Transformation

Deprecations Coming in Microsoft Dynamics 365 Customer Service for 2022

June 24, 2022

Technology is ever-evolving, and as per the need, it requires continuous enhancements and updates. Nobody understands this better than Microsoft, which consistently develops and implements innovative technologies to guarantee that advancements are up to the mark to benefit its customers. In most instances, some features that were once useful can later be no longer beneficial… Continue reading Deprecations Coming in Microsoft Dynamics 365 Customer Service for 2022

5 Quick and Interesting Updates from Microsoft Dynamics 365 Customer Service 2022 First Release

February 28, 2022

Microsoft has published its first release wave for 2022 Microsoft Dynamics 365 Customer Service. We, as your trusted advisors, have quickly summarised the top 5 unmissable feature updates for Dynamics 365 Customer Service which will simplify the admin experience with new admin center application, improve the case grid, enable agents to multitask and more.

Highlights from the Microsoft Dynamics 365 and Power Platform 2022 First Release

February 17, 2022

Microsoft recently published Dynamics 365 and Power Platform 2022 Release with some exciting enhancements and new advanced features focusing on team-based collaboration, customer experience, mobile capabilities, talent management and ease in financial transactions. The first wave of the 2022 release will run from April to September, with regional deployments starting on April 2. These release… Continue reading Highlights from the Microsoft Dynamics 365 and Power Platform 2022 First Release